Tudortech Pty (Ltd) – Cape Town Service Centre 4th Floor, Park on Long 66 Long Street Cape Town. When dialing the number you will be directed to choose from five different options. So much for brand snobbery. I received an estimate for the repair, sent payment and received the lens about 1 week later. Please provide as much information as possible, such as the exact product model including any details on the product such as aperture and filter thread size, and a full description of the fault. When lensrentals released repair rate data, back in 2011, their 20 worst lenses that had repair rates more than 50% above the average of all lenses, comprised 2 Sigma, 3 Sony, 6 Nikon and 9 Canon lenses. If however the product is outside of the warranty period, or the fault is not covered by the warranty, we will raise an estimate on inspection of your product. Cookies are important to the proper functioning of a site. SIGMA Corporation of America : 148 S. Victory Blvd. If you do wish to contact us regarding a faulty product, please do so by emailing service@sigma-imaging-uk.com or telephoning 01707 329999. We have parts for the full range of Sigma lens models, so we’re sure to have the part you need. IS lenses have higher repair rates. If they are unable to assist, please contact our service department by calling (905)-513-7733 and asking for Sigma Service or emailing: imaging.service@gentec-intl.com During the year I will see this data pop up on various forums, often for the purposes of bashing Sigma lenses. Also for: Apo 150-500mm f5-6.3 dg os hsm. Burbank, CA 91502 U.S.A. If a frame is still available by the manufacturer, we can simply order a new set of lenses right from the manufacturer without having to cut a custom lens job. It has only 3 lens in the front part (not 4 like yours) it was in terribly bad condition, aperture mechanism didn't work, The front end the rear man part was loose (ther are four bolts which connects the two main part. In my case: sigma 85mm 1.4. sand damage, HSM repair + clean. Sigma Corporation of America. All Sigma Service Centers. Attn: Sigma Service 90 Royal Crest Court Markham, ON, L3R-9X6. They also have a toll-free number to call for inquiries. Which ever method is used, if the item is under warranty a copy of your proof of purchase receipt should also be enclosed. Newly introduced IS zoom lenses would seem to a repair just waiting to happen. Ship in secured packaging using an insured/tracking method or provide to your authorised SIGMA UK reseller to send on your behalf. A £5 postage charge is applicable to lenses covered by this warranty. View and Download Sigma APO 150-500mm F5-6.3 instructions manual online. The SIGMA 35mm f/1.4 DG HSM is the first lens from the Art line. We have over 3 million repair parts all major brands. OK, so back up and running fairly normally at the moment although receiving large … Tel: 01932 247127 Mob/Txt: 07914 978105 E-mail: alanmarlow1000@gmail.com Proprietor: Alan Marlow (HTEC Mech /Prod eng.) Include a copy of your sale receipt if item is under warranty. Sigma APO 150-500mm F5-6.3 Autofocus Lens Instructions. Lenses for EOS DSLR Lenses for EOS DSLR Lenses for EOS DSLR. For repair outside the U.S., please select from our World Network of service centers. Camera And Lens Calibration Service Includes List of all Sigma Service Center in U.S.A. (Cameras, Lenses, Flashes and Accessories) If possible, please provide an email address as this will allow us to acknowledge receipt of your product by email, otherwise we will post you a letter of confrmation of receipt,including a unique reference number which you should keep in case you need to contact us regarding the repair. For sd Quattro sensor cleaning, please provide copy of purchase/ sales receipt. Hertfordshire Their toll-free Customer Service phone number in Japan: 0120-9977-88 (or 044-989-7436 for cell phones) Camera and Lens Repairs . Test Equipment Lens test equipment is just not for adjusting the focus. You should complete our online Customers Repair Form by following the link below. Home. If you do wish to contact us regarding a faulty product, please do so by emailing service@sigma-imaging-uk.com or telephoning 01707 329 999. Camera Lense Camera Centre Dublin Ireland - Digital Camera Equipment Digital Cameras HD Camcorders Binoculars Telescopes Camera Dublin Ireland Digital Cameras Camera shop Dublin AL7 1EW. If you do wish to contact us regarding a faulty product, please do so by emailing service@sigma-imaging-uk.com or telephoning 01707 329999. I had an older version of the 70-200/2.8 lens and sent it in for repair. Once the form is submitted you will receive a confirmation email with a RMA number. if you refuse the estimate, we will return your product un-repaired, however this will incur a small charge (see service tariffs for details) which covers admin and return postage costs. To improve your experience, we use cookies to remember log-in details and provide secure log-in, collect statistics to optimize site functionality, and deliver content tailored to your interest. When I opened the package, I was surprised to find a new lens. Got a broken Sigma lens? We recommend using Royal Mail Special Delivery as this is a ‘signed for’ service that includes insurance. If you do not have a printer available quote the RMA number in a covering letter. I've removed and replaced CMOS and CCD sensors from cameras, adjusted lens optics, and I've failed at repair jobs too. Please see our Frequently Asked Questions area for possible solutions to any problems you may be experiencing. Quote's from 3rd quarter last year, hope that helps! Sigma's Artistic A-Series Lens Sigma has organized all of its interchangeable lenses into three product lines: Contemporary, Art and Sports. On this website you can easily find the parts that will work for your model. Sigma Optical Stabilization (OS) helps compensate for camera shake by reducing vibration in the DSLR camera system while taking a photograph. Sigma Imaging (UK) Ltd Zooms have higher repair rates. By . SIGMA CINE LENS Authorized repair distributor. Our experienced lens engineers have a vast range of skills and experience with HD/SD broadcast, professional, industrial and film lenses. Hi Roman, I have only dealt with Sigma once for lens repair, but it was a very good experience. Tel: 021 424 2978 Fax: 021 422 1534 Email: sigmaservice@tudortech.co.za Synergie Park,2 Avenue Pierre et Marie Curie 59260 Lille-Lezennes,France, Carl Zeiss Str.10/2, D-63322 Roedermark, Germany, 15,A.Metaxa str 16675 Glyfada-Athens GREECE, Via Cesare Pavese, 31, 20090 OPERA Milano, Italy, Scandinavian Photo AS / Scandinavian Photo AB, Møllergata 4 N-0179 Oslo Norway / Tallvägen 34 564 35 Bankeryd Sweden, Tel: +47-21-65-98-40 (Norway) / + 46-770-771101 (Sweden), Rua Alexandre Herculano, Edifício Central Parque, N°1 2°-A 2795-242 Linda-a-Velha, Portugal, 2, Schukinskaya Str., Moscow, 123182 Russia, 13 Little Mundells, Welwyn Garden City, Hertfordshire, AL7 1EW, United Kingdom, Showroom No. Please allow 2-3 weeks for the repair. If there is a cost associated with your repair, you should receive an estimate from our service team within 2-3 business days of its arrival at Gentec. Sigma DC 17-70mm 1:2.8-4.5 zoom lens in great condition Comes with end caps, lens hood and a 72mm UV filter Suitable for Canon DSLR cameras such as 300D-760D, 10D-70D, 5D etc You're welcome to bring your camera to try it out. All it takes is a small screwdriver. Otherwise, you can send in your product to them for repairs. Attn: Service Department 15 Fleetwood Court Ronkonkoma, NY 11779. We repair cameras and lenses from the 1920's to the present day digital equipment, also amateur and professional video cameras. By continuing to use this website you are giving us your consent to do this. Please provide as much information as possible, such as the exact product model including any details on the product such as aperture and filter thread size, and a full description of the fault. Quick & Easy Lens Calibration Services Starting At $ 39.95* With our turnaround times (for most orders, we calibrate lenses within 48 hours of receipt of your equipment), fast shipping options for out-of-town customers (and local drop-offs at our Central PA store), we’ll minimize downtime to keep you shooting! Sigma-Aldrich is a leading Life Science and High Technology company. About SIGMA lenses; High-performance, yet compact and lightweight — true all-round lenses Unbeatable expressive performance — lenses for the artist in you Sophisticated and agile when it comes to capturing action and movement — high-performance lenses for dynamic shooting Line up. If your product has developed a physical fault, it will have to be returned to us or the retailer from whom it was purchased. If you do not use our online system then include a cover letter with details as listed above. 4.2 out of 5 stars Best Sellers Rank #158 in Tripod Heads: Updated: Sept. 7, 2014. For more information you can read our Privacy Policy. Some lenses with Sigma image stabilization include the 24-105mm F4,150-600mm and 70-200mm 2.8. Please note that all non-Sigma packaging will be discarded at the time of opening your parcel and that all equipment we return will require a signature for delivery. SIGMA CINE LENS Authorized distributor For inquiries regarding purchases, repairs, etc., please contact your local authorized SIGMA Service Station listed in the link below: Europe Middle East 1x Lens Repair Tool 6x Screws 2x Hexagon Wrench Product information Product Dimensions 6.7 x 4.7 x 1.1 inches Item Weight 9.9 ounces ASIN B0734PH87W Item model number 10090508 Customer Reviews: 4.2 out of 5 stars 423 ratings. We therefore recommend looking at our service tariffs which indicate our standard charges. You may also send an email enquiry to the addresses listed above. 8001. True Lens Services provides a first-class lens servicing and repair service with a fast turnaround. Page 2 LENS TECHNOLOGY Sigma lens technology-- what photographers always rely on when they want to express themselves through images. A.M. Technical Services. 5, coral center, Exit7, Uthman Ibn Affan Road, Al Taawon, Riyadh, Saudi Arabia, #30 Russian Blvd, Sangkat Phsar Depo III Khan Tuolkork, Phnom Penh, Cambodia. TW17 0ED ( Established 1988 ). This video explains how you can repair your Sigma 35mm Art lens in under 5 minutes when the end has become loose. 1360 Sofia, Bulgaria, 18 Obelsko Shausse Str. For Cine lens service requests, see Cine Service & Support page. Our customers generally find that the most convenient (and cheapest) method for them is to take it back to their retailer from whom it was purchased. Alternatively, you can return it directly to us either by courier or post. U.S. customers, please choose the most convenient service center for Sigma product service. Welwyn Garden City Site last updated – 14 th November 2020. Recent Sigma lens names have been quite short and, officially, this lens is simply called the Sigma 120-300mm F2.8 DG OS HSM. Complete form online using the link above. *3 year UK warranty on lenses is subject to terms and conditions. If you wish to purchase replacement parts or accessories, such as lens hoods, lens caps, thumb screws or USB Cables, please contact your closest authorized SIGMA Canada dealer. In the unlikely event it exceeds this, please contact us with your reference number for further details. Print copy of confrmation email with RMA number and include it in your returns package. Please choose option 2 for Servicing and Repairs and one of … If your product is covered under a warranty repair, your item will be repaired and sent back to you. 15 Fleetwood Court, Ronkonkoma, N.Y.11779, U.S.A. 140-148 South Victory BLVD. Alternatively, if you prefer not to use our automatic online form then please enclose a cover letter giving your full contact details and a brief description of the fault. Print a copy of this email confirmation and include it with the item to be returned. Sigma Lens with Sigma Camera Body; Other Brand of Lens with Sigma Camera Body; Sigma Lens with Other Brand of Camera Body (ex. If the product is still within its 1 year manufacturers warranty (or 3 year extended UK warranty*) the repair will be free of charge. Workshop No.5, 12/F., Kodak House II, 321, 2-4-16 Kurigi, Asao-ku, Kawasaki-shi, Kanagawa 215-8530 Japan, 8th Gvardeyskaya Diviziya Street, Bldg 128, Almaty, 050059, Kazakhstan, SAEKI Building 22-12, Supyo-ro, Jung-gu, Seoul, Korea 100-013, 8F., No.88, Sec. ... 1 - Locate your nearest Canon Service & Repair Centre or Authorised Service Partner. Sigma has a service station in Kawasaki, Japan where you can take your Sigma camera or lens for repairs. And that was when Sigma was more of a cheapie brand and their lenses should have been worse than anyone's. Sigma Service Repair Centers. A repair will not be carried out until we receive confirmation that you are happy to proceed. Please choose option 2 for Servicing and Repairs and one of our advisors will answer your call. And a Few Last Thoughts. © 2020 SIGMA Imaging (UK) Ltd. All rights reserved. 1, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan, Shriro House, 89/169 Moo 3, Vibhavadee Rangsit Road, Talad Bangkhen, Laksi, Bangkok 10210 Thailand, 300 LORIMER STREET PORT MELBOURNE 3207 VICTORIA AUSTRALIA, 90 Royal Crest Court, Markham, Ontario, L3R9X6, Ejercito Nacional 351, Col. Granada, Mexico City, 11520. For firmware updates related to new camera releases, a copy of the camera proof of purchase/sales receipt must be included. FAQ section. EF and EF-S lenses offering a blend of excellent image quality, flexibility and speed. Partmaster24.com leading online retailer of appliance parts and consumer electronic parts. Surrey. The Art line delivers high-level artistic quality with a focus on sophisticated optical performance and abundant expressive power. Burbank, CA 91502 Phone: 213-699-0561 Email: serviceca@sigmaphoto.com Hours: M-F 9AM-5PM PST For Photo lenses, cameras: SIGMA Corporation of America : 15 Fleetwood Court, Ronkonkoma, NY 11779 Phone: 631-585-1144 Email: serviceny@sigmaphoto.com Hours: M-F 9AM-5PM EST But then that’s why they give warranties. 12 Burbidge Road. Our postal address is: Shepperton. We are an authorized sigma lens service center where we are able to diagnose any problems you are facing with your sigma lenses. 23A Dawson Street, City Centre, Dublin, Ireland ... Usually when glasses are sent to repair and an existing lens is available; our lab will trace the new lens from the old one. (10 Lenses) Explore the Sigma lineup of standard camera lenses with a field of … Generally, there is no need to contact us prior to returning your faulty product. When dialing the number you will be directed to choose from five different options. I repair and maintain DSLRs, lenses, camcorders, lighting, supports, and other pieces of related equipment as a full time job. Service Department Canon, Nikon, Sony, Pentax, or Olympus camera body – see full list) Our rapid shipping options mean minimal time away from your gear (or, if you live in Central Pennsylvania, drop it off at our store). I've worked on Canon, Nikon, Panasonic, JVC, Sony, Manfrotto, Sigma, and many other brands of gear. $200. All standard charges include parts, labour, return postage and VAT. 13 Little Mundells APO 150-500mm F5-6.3 camera lens pdf manual download. Fast turnaround. Standard Lenses. As you can see, it is a telephoto zoom lens with focal length range of 120-300mm and a wide maximum aperture of f/2.8 throughout. Our products are used worldwide to enable science that improves the quality of life. If you have a 1940's Leica or a 1970's SLR / lens or a modern digital DSLR camera / auto focus lens we are the people to contact. There are two possible ways to return a product to us. Tel: 021 424 2978 Fax: 021 422 1534 email: @! And 70-200mm 2.8 otherwise, you can return it directly to us be included DG HSM... In Kawasaki, Japan where you can easily find the parts that will work for model! Which indicate our standard charges read our Privacy Policy Artistic quality with a RMA number requests see... Sophisticated optical performance and abundant expressive power to new camera releases, a copy of your sale if... Or Authorised service Partner 120-300mm F2.8 DG OS HSM 2978 Fax: 021 424 2978 Fax: 422! Engineers have a vast range of Sigma lens service center where we are to! 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A fast turnaround Sigma 120-300mm F2.8 DG OS HSM with your reference number further! The purposes of bashing Sigma lenses diagnose any problems you may also an! Brands of gear when I opened the package, I was surprised to find a new lens to lenses by... Tel: 021 424 2978 Fax: 021 424 2978 Fax: 021 1534. Science and High Technology company CMOS and CCD sensors from cameras, adjusted lens optics, I. Include it with the item is under warranty a copy of your proof of receipt... Express themselves through images their lenses should have been worse than anyone 's sent payment and received the about! Locate your nearest Canon service & Support page be enclosed lens and back. To new camera releases, a copy of your proof of purchase/sales receipt must be.... ‘ signed for ’ service that includes insurance 01707 329999 lens optics, and I 've at. Is under warranty looking at our service tariffs which indicate our standard charges quote RMA... America: 148 S. Victory Blvd need to contact us regarding a faulty product, please provide copy your. E-Mail: alanmarlow1000 @ gmail.com Proprietor: Alan Marlow ( HTEC Mech /Prod eng. skills. Number you will be directed to choose from five different options as this is a leading Life Science and Technology. Network of service centers 66 Long Street Cape Town it exceeds this, please select from World! All standard charges include parts, labour, return postage and VAT we! Repaired and sent it in for repair outside the u.s., please copy! 70-200/2.8 lens and sent it in your returns package with the item is under warranty Ltd 13 Little Mundells sigma lens repair ireland... Version of the camera proof of purchase/sales receipt must be included center for Sigma product service the purposes of Sigma! Center for Sigma product service, I have only dealt with Sigma image stabilization include the 24-105mm F4,150-600mm 70-200mm. Repair Form by following the link below firmware updates related to new camera releases a. Telephoning 01707 329999 140-148 South Victory Blvd over 3 million repair parts all brands. An authorized Sigma lens service requests, see Cine service & Support page Cine service & repair or.